STI understands the need to provide a customer experience that lasts beyond the initial sale and continues through the delivery process. Our home delivery (HomeExpress) service addresses that need by providing options for residential delivery that extend the reach of our partners’ businesses. The goal is to maintain the relationships that have already been cultivated with customers, support brand integrity, and ensure they have a delivery experience that leaves them more than satisfied.
What matters most is the experience of your customer, the end user of
your product. This is where STI’s residential delivery service really
stands out. Our lift gate vehicles make it possible to navigate
residential neighborhoods. Each vehicle is operated by a two-person crew
that matches a limited delivery window and can either provide driveway,
threshold, or in-room delivery, depending on the cargo. We even handle
stairs, minor assembly, and packing material removal. Our in-room teams
are trained to remove an old product, such as a large appliance, install
the new product, power it on, and test it to ensure that it works.
Whatever you need to transport, we can handle it. STI’s experience with
home delivery ranges from freezers to furniture, televisions to
mattresses, safes to arcade games and beyond. Our delivery network is
available to serve every zip code in the contiguous 48 states and all
major Canadian markets as well. We do in-home delivery right, and with a
claim ratio of 0.5%, we prove it every day.
We know how important your customers are, and your goal of serving them
is our goal too. Contact us to start giving your customers STI’s home